pmo
Professional summary
Overview of the resource’s professional background.
Skills & expertise
Technical and professional capabilities recorded on the profile.
Professional experience
Career history and relevant assignments.
Administer Azure, Huawei Cloud and Microsoft 365 environments;
manage Azure AD/Entra ID, RBAC, and MFA; plan and execute cloud migrations;
enforce security, compliance, and governance; optimize performance and cost;
implement backup/DR solutions; provide technical guidance and documentation.
Design, deploy, and manage cloud infrastructure (Azure, Microsoft
365, hybrid); implement IAM, security, and networking solutions; migrate on-prem
systems to cloud; provide consulting, optimization, and DR solutions; troubleshoot and
document cloud environments. Implement and maintain Veeam backup/replication
solutions.
Act as the primary technical liaison for clients; manage escalations
and service delivery; conduct system assessments and performance reviews; advise on
upgrades, migrations, and best practices; maintain client relationships and provide
technical guidance. Provide L3 support for escalated technical issues and maintain
operational SLAs.
Design, deploy, and maintain servers, enterprise storage (EMC/Dell
SAN), and Cisco network infrastructure; optimize infrastructure performance; provide
L2/L3 support and infrastructure documentation.
Administer Active Directory & Exchange On-premises, manage user
accounts & access, provide end-user support, maintain servers & networks, ensure
backups & security compliance, and document IT processes. Document IT processes,
incidents, and resolutions for knowledge sharing.
Desktop & server support (Windows, Active Directory, Exchange),
user account administration, hardware/software troubleshooting, server patching &
backups, security compliance, and providing high-quality end-user support.
Certifications
Vendor and professional certifications.